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Customer service

Hello, how can we help you?

Ordering and delivery

What are the shipping costs?

All shipments within Belgium and the Netherlands are free of charge. In fact, we deliver our books anywhere in the world. We apply the following shipping rates:

  • Belgium + Netherlands: €0
  • Rest of the European Union + UK: €20 (Maximum 5 items. If you would like to order more books, please contact us).
  • Rest of the world: €30 (Maximum 5 items. If you would like to order more books, please contact us).

What is the delivery time?

How do I place an order?

Can I contact you regarding my order?


How can I pay?

Payment is fast and secure by all common means. We work with the recognised payment provider Mollie for this purpose. These are all the payment methods you can use to pay on our webshop:

Returns and warranty

Can I return a book?

You have the right to abandon your purchase and return the parcel for 14 calendar days. You can do this as follows:

  1. Send an e-mail to info@borgerhoff-lamberigts.be stating the order number and the item you wish to return.
  2. We will confirm your request by email.
  3. Pack the article carefully and send your package with sufficient postage to: Borgerhoff & Lamberigts, Burgstraat 18K, 9000 Ghent
  4. As soon as we have received the return in good condition, we will take care of the reimbursement.


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